If it doesn’t work in clean boot mode but works in safe mode, you would better update you drivers for the correct Windows bit version from the official website. If it works, start the Windows in clean modeĪnd find the conflicting software. Scan the virus in safe mode because the virus may block the module of anti-software, then check whether it works in safe mode. It is possible that you press the shortcut that leads to the sleeping randomly. Just opening “Command Prompt” as administrator and run the command “rundll32.exe powrprof.dll,SetSuspendState 0,1,0”.Ĭheck the shortcut tab and change the “shortcut key”. I suggest you can follow the steps one by one to troubleshoot it.įirstly, check whether is exists a shortcut for the sleep. Most possible reason for the issue is system image problem. You mentioned you have recovering the PC back and resetting the PC settings, but is still doesn’t help. It is really a strange issue as your state.
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